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Performance management issues in the UK

Posted on 4th December 2019 by Gemma Scott

For all our many flaws, we pride ourselves on our ability to organise things down to a tee, to our politeness and for our non-confrontational manner (for which we apologise even when we are not at fault!). We may moan about…

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How to improve business performance

Posted on 18th November 2019 by Lucinda Carney

We talk a lot about how managers and HR can turn around individual underperformance, but why do we focus on this so much? Especially when the outcome we are after is improved business performance? What if we…

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How to manage poor performance at work

Posted on 11th November 2019 by Gemma Scott

Are you finding that individual team members are performing less well than you had hoped? Perhaps a top performer has recently gone off track? Managing poor performance at work can be challenging and confronting…

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How to build an HR Strategy in 5 Steps

Posted on 31st October 2019 by Lucinda Carney

HR is often accused of not being strategic enough as many consider people-related activities to be a bit ‘soft and fluffy’ rather than ‘tough’ and business-focused like financial metrics or sales figures. However, this…

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How to build an HR Balanced Scorecard

Posted on 30th October 2019 by Lucinda Carney

The Balanced Scorecard is a business tool that was made famous by Kaplan and Norton in the 1990s when featured as research in the Harvard Business Review. Many businesses were (and still are) managed…

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A system for Performance Management

Posted on 21st October 2019 by Gemma Scott

The origins of performance management can be traced back to the early 1900s. Sources suggest that the performance appraisal was first introduced by WD Scott during World War 1. However, it wasn’t until the 1960’s that…

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