Overall, my experience of selecting, implementing and rolling out Actus was stress-free, fun and rewarding given the positive feedback received by our colleagues on how easy and intuitive Actus is to use and navigate. The pre and post implementation service received by Actus has been nothing short of excellence!

Paula VJ Technology

VJ Technology

The early feedback from key stakeholders reported they found the system particularly intuitive because everything was in one place which meant that they didn’t have to think too much. As a result, users got more engaged in the training, asking lots of questions and this resulted in great buy-in and user uptake.

Suzanne Coker Cambridge Weight Plan

Cambridge Weight Plan

It was a bit like a dream come true, because Actus seemed to offer all the functionality we needed and more, from appraisal to an HR database and even compliance. They offered clear, reasonable pricing, especially in comparison to the other systems and importantly, they could and did meet our ambitious timescales

Kate Hughes 7IM Chief People Officer


Actus was especially attractive because of the additional modules that could be enabled as the business grows, an example of which is their use of annual 180 degree feedback to develop managers, combined with the ease of use.

Chris Walker, Fichtner


The System has helped our managers to articulate what’s on track, empower them to communicate with their teams more effectively, and create much more focused performance-led quality conversations.

Francesca Fowler, Pelican Procurement

Pelican Procurement

The ability to be able to adapt the software to meet your organisations needs and the ease in which the system is set up and the ease with which people can use it and understand what they need to do has helped us and is one of the reasons I have recommended the system to a number of other housing associations.

Megan Henderson, Head of Corporate Services

Leeds Federated Housing Association

Our experience of how Actus supported us during implementation and afterwards has been really good. Working with us as though they are part of the organisation has been great…Actus are really interested in working with you as an organisation, and also on improving the product going forward.


Debbie Murgett, HR Advisor

Pickering and Ferens Homes

There is significant complexity to rolling out SM&CR within GRP and Actus Comply is able to manage this without overcomplicating things. Additionally, the Actus team are collaborative and flexible ready to provide the support we need when we need it.

Craig Pocock, Group HR Director

Global Risk Partners

Appraisal completion rates are higher this year than last year despite a lot of structural change. However, the main difference is that people are far more engaged than last year, they are having positive conversations and it feels like we are finally starting to change the dialogue.

Dan Jones, HR Director

Falmouth University

Lucinda and Jane spent a week at the University, as we launched MyCareer, to provide training sessions for our senior management teams as well as Train the Trainer sessions for the HR team. This was a fabulous week that kick-started the training plan brilliantly as well as gaining buy-in and engagement across the University.

Clare Manser, Learning & Development Advisor

Falmouth University

We carried out a requirements gathering exercise internally with both Falmouth and FX Plus. We came to the conclusion that the best way to reflect the two organisations’ very different identities and respond to their objectives in terms of performance and talent management, was to have two separate instances of the system. Although this decision added more complexity to the project, our Actus Project Manager’s solution-driven mindset helped us shape a solution that is fit for purpose for both Falmouth and FX Plus. This will, with no doubt, bring added value to performance and development conversations.

Linda Falouti, Projects & Policy Officer

Falmouth University

The implementation of Actus was completely seamless with a fantastic level of support in the early stages when we needed it most and the ongoing engagement meetings are really valuable, helping us to get the most out of the system and add functionality at our pace. Even now if we need any help the support is quick and effective.

Chris Harvey, Organisational Development & Learning Manager

Oxford City Council

Actus Software are experts in embedding culture change. They took the time to personally understand the business and work in partnership with us to deliver results – wherever in the Scorpio world it takes them!

Paul Hayes, HR Director

Scorpio Shipping Group

We went through a thorough evaluation process when selecting an online performance appraisal tool. Actus stood out for it’s simplicity and ease of use, we knew that users would find it really intuitive. We really wanted a system that would help us to embed better quality conversations all year-round and we feel we have found that with Actus. We are still gaining really good traction and colleagues like its simplicity and clear interface.

Rick Bond, HR Manager

University Campus Suffolk

We brought in the Actus appraisal system to engage and motivate staff and get them to make development and reflection something that they are doing on a continuous basis so to get more out of it. Hopefully, this will be the case when it has been fully embedded in the Trust. Feedback from staff around appraisals also found that they wanted the process to be easier and more user-friendly and Actus certainly is this.

Chris Rusz – Projects Officer

Buckinghamshire Healthcare NHS Trust

Great overall experience – the team are excellent and a brilliant support throughout the project.

It is easy to use and developed to be specific to our organisations needs. Its overall functions – reviews/1;1’s/Feedback/recognition – all in one place and linked. That it is web-based so our staff can access it outside of their work environment if appropriate.

Nicola Bell – Assistant Director of OD and Education

Epsom & St Helier University Hospitals Trust

This system is feature rich, providing a full suite of performance management tools from objectives to 121 to development to appraisal. It also provides Learning & Development, talent management, recognition and feedback functionality which is getting lots of buy-in from end users. It is mobile friendly so can be used on the move which increases staff buy-in. So far we have found it highly versatile and great value and would very much recommend both the software and the service provided by the support team.

Steve Graham – Interim HR Director

South East Coast Ambulance

Many employees now see the benefits of Actus as a working document. The support we have had from Actus through the upgrade to a new version has been invaluable. The online guidance manuals and videos are helpful in most situations, but having easy access to telephone support is much appreciated.

Jan Chapman – HR Advisor

Fläkt Woods Ltd

The Customer Service is excellent, working with our company to develop our bespoke online appraisal system. Actus provide training, support and guidance with the assurances of an ongoing relationship to further develop the system in future. The absence and holiday recording module is now implemented and a section for recording development is perfect to keep track of training and to record CPD. All systems are very user friendly and reporting options are great. Technical support is second to non and the training delivery staff listen and understand the requirements of the company to allow them to bespoke training sessions to suit our needs.

Emma Charlton – Head of HR

Newcastle United Football Club

Simple process to set up, helpful friendly support staff

Actus is extremely simple to use, cost-efficient and it has helped us role out a collaborative, transparent 121 and appraisal process which benefits both the direct reports and the line managers. Additionally, Actus is continually improving the product and ask for feedback.

Gail Duthrie – HR & Administration

Roland Group

Actus support staff have been wonderful, very prompt and patient. We like how all the components (1:1, competencies, objectives, development etc) funnel into the mid-year & final reviews. It saves significant time. Capturing the content of the 1:1, empowering staff to help set the agenda and the automatic reminders about annual mandatory testing are all valuable features.

Sharon Flood – Director of HR

Careica Health

Actus has allowed us to modernise our performance appraisal process and educate our managers in how to manage performance consistently across the Trust.  The training and guidance provided by the Actus team have been very positively received and we continue to work closely and in partnership.

Kevin Croft – Executive Director of HR & Transformation

Epsom & St Helier University Hospitals Trust

We are a small organisation working in the not for profit sector. We have had a fantastic experience in working with Actus. The introduction to the product and the support was excellent. The product itself is easy to use and ‘light’, having worked with other systems that felt cumbersome, this was a delight.

Linda Wallace – Chief Executive

CDS Cooperatives

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