The Customer Service is excellent, working with our company to develop our bespoke online appraisal system. Actus provide training, support and guidance with the assurances of an ongoing relationship to further develop the system in future. The absence and holiday recording module is now implemented and a section for recording development is perfect to keep track of training and to record CPD. All systems are very user friendly and reporting options are great. Technical support is second to non and the training delivery staff listen and understand the requirements of the company to allow them to bespoke training sessions to suit our needs.

This system is feature rich, providing a full suite of performance management tools from objectives to 121 to development to appraisal. It also provides Learning & Development, talent management, recognition and feedback functionality which is getting lots of buy-in from end users. It is mobile friendly so can be used on the move which increases staff buy-in. So far we have found it highly versatile and great value and would very much recommend both the software and the service provided by the support team.