Professionalising their approach to staff performance
In order to achieve their objectives, they needed to encourage a more commercial and outcome-focused culture and to empower employees to take responsibility for their own performance and development. This new regime was a big change and presented a major challenge to managers and employees alike. The key business drivers for implementing Actus stemmed from the understanding that CDS needed to professionalise their approach to performance. This would be achieved by setting clear objectives for everyone at the start of the year and supporting high-quality work through regular and structured performance conversations.
Introducing Actus Software
The Actus Performance Management solution was introduced in January 2015. Managers and staff have both found the system itself very easy and practical to use. Through good communication and planning, they have achieved a high level of regular use. The introduction of Actus Software has normalised the process of having good performance-based conversations – allowing managers to naturally raise issues of concern, and employees to explore both expectations and challenges. Employees can record their own development and learning and have a factual record of the discussions that are held.