A consistent approach using the Actus System
Actus Online Appraisal System was introduced with a pilot group of 250 staff in August 2015. With almost immediate effect, it introduced a more consistent approach towards how things were done.
All managers, across multiple levels and throughout numerous countries are all operating within the same structure. Most importantly there is a much greater level of alignment of goals across the organisation, with objectives stemming from the top and being properly cascaded down to ensure understanding and relevance for each role. The reporting function within the system has also been a real benefit in tracking the progress that is being made against objectives, as it provides a visual representation of the goals set and how people are progressing against them. Reports also demonstrate development requirements and the tracking of qualifications across the organisation. This subsequently provides a solid foundation for the next stages of organisational development and talent management.
Upon launch, the approach to training staff in the new online appraisal system had to be pragmatic due to the geographical spread of the workforce. So rather than face-to-face sessions, the training was rolled out via webinar. That was supplemented with on-site support through in-house ‘experts’ who have been able to draw upon the large repository of support materials within Actus and guidance from the Actus team when needed.