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Dealing with Underperformance Training

Take a look at our new 'Dealing with Underperformance' training course. Many managers lack the confidence and therefore the skill to pick up on potential performance issues and turn them around. This leads to disengagement, frustration, low performance and ultimately attrition.

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Dealing with Underperformance Training Course

Many managers lack the confidence and therefore the skill to pick up on potential performance issues and turn them around. This leads to disengagement, frustration, low performance and ultimately attrition. This training course has been designed to address this problem and is available as a fully virtual two part programme or one day face to face. This is currently available as an in house programme although feel free to register interest for future open programmes by emailing info@actus.co.uk.

Audience: New or experienced managers seeking a refresher in best practice
Numbers: Up to 16 per session

Part 1 (am)  – How to manage underperformance (principles) 

Learning Outcomes: 

  • Knowing when and how to ‘draw a line in the sand’  
  • Diagnosing the causes of underperformance 
  • Adapting your style according to the cause 
  • A simple model for managing underperformance 
  • When and how to handle sensitive issues 

Part 2 (pm) – Turning underperformance round (practical)

Learning Outcomes: 

  • Planning how to open a performance discussion
  • Using the Performance, Expectation, Gap (PEG) model 
  • Applying coaching skills to managing underperformance 
  • Guidance on how to manage real life scenarios 
  • Opportunity to practise  

Cost £1250 – Two virtual sessions or £1750 for one day face to face

In-company or bespoke programmes

If you are looking for flexible management e-learning that can work around a busy schedule rather than a full training programme, why not access our on demand e-learning platform Actus Academy? Find out more here.

Get in touch about our in-company or bespoke programmes

“The training was really effective. There was great advice and the topics were covered both in depth and allowed enough time for discussion and feedback. Lucinda was very good, she was clear and explained everything very well”. –  Rich Narramore, Team Leader, Risk Stop

Get in touch with the Actus team using the form below for more information.

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Dealing with Underperformance Training Course – Further Details

Take a look below to discover the course material covered during the training. 

Module 1 – How to manage underperformance (principles)

Course Content:

  • Knowing when and how to ‘draw a line in the sand’  
  • Diagnosing the causes of underperformance 
  • Adapting your style according to the cause 
  • A simple model for managing underperformance 
  • When and how to handle sensitive issues 

Module 2 – Turning underperformance round (practical)

Course Content:

  • Planning how to open a performance discussion
  • Using the Performance, Expectation, Gap (PEG) model
  • Applying coaching skills to managing underperformance
  • Guidance on how to manage real life scenarios
  • Opportunity to practice

Actus Training Course Feedback

“A really helpful, interesting, and informative course. Highly recommend!” 

“This has been one of the best training courses I have ever attended. I wish I’d attended years ago!” 

“As someone who has struggled with confronting employee issues and presenting negative feedback, I found this course explained different and effective ways in which this can be done, and I will adopt these approaches moving forward.” 

“I found it really beneficial and interesting. I thought the trainer was great at leading the modules and she made everything very clear and easy to understand.”

Contact us!

Contact us below and one of the team will email to discuss further!



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