What is it called at your place? I’ve lost count of the terms out there: ‘Performance Management’, ‘Performance Appraisal’, ‘Performance Development Review’, ‘Personal Development Plan’. Whatsmore, that’s before we even get into the three-letter acronyms – PMP; PDR etc!
Well, we would recommend that to get the best out of your people, you should focus on both performance and development. However, it is essential that managers and staff understand the relationship between objectives and development. This is why we often use the term ‘performance management’ that encompasses objective setting, development, appraisal and on-going conversation.
The key point to recognise is the fact that performance objectives and development actions should be aligned. We know of one business where development planning used to take place at the end of the year, during the performance appraisal meeting. At best people ended up going on courses as a reward for high performance, at worst they waited all year to get the development that they needed to succeed in the first place! They were actually delivering development 18 months too late, failing the individual and the business.
You can discover more about this approach by reading this blog on year round performance appraisals.
So perhaps the ‘performance development process‘ is the best term to use or in fact ‘performance management‘ which is the exact process we describe above. Unfortunately, this term has too many connotations due to historic poor management practice – but that’s a subject for another blog!
One point to also remember is that when we are talking about developing people, the style and attitude of the meeting is also important. Open questions and a coaching style are the names of the game. You can read more on this by reading our Managers Guide, 7 Simple Steps to People Development (see below). For other interesting HR resources, why not have a listen to The HR Uprising Podcast, hosted by Actus CEO, Lucinda Carney.