RSPCA selects Actus Performance Management Software
It was clear that the Society needed to partner with external experts to support positive culture change. The RSPCA went to tender to identify Performance Management Software providers that would meet their needs. They selected Actus because of the flexibility of the system and how easy they found it to use. They could see that Actus was passionate about supporting the RSPCA culture change programme and worked closely together over 18 months to define and deliver a new approach to people management, fully supported by training. They worked together to configure the system to support their cultural aspirations and benefitted from the expert guidance and training that Actus were able to provide.
This consistent approach to training and educating employees around the new behaviours including setting priorities, holding regular check-ins and quality conversations has really helped to engage people in the change. Virtual training was rolled out to Managers and Employees, involving everyone in the cultural change. This also helped to flush out issues or concerns that could be addressed along the way which meant that people felt listened to and bought into the new approaches.
Kerry Gabriel O’ Sullivan, Learning and Development Manager at the RSPCA shares the value she has seen since working with Actus:
“Throughout the project the Actus Team worked seamlessly with us to co-create and deliver a programme of training to support the whole organisation’s needs. They were always flexible and responsive to any feedback or challenges that arose along the way and I would definitely choose to work with them again in future.”
Katrina Russell, HR Officer at the RSPCA further adds:
“We are thrilled with the partnership which we have been able to form with Actus and cannot fault the customer service which we have received. By taking a true interest in the RSPCA’s values, mission and vision, Actus were able to quickly understand our culture and provide us with the tools we needed to exploit the software as much as possible.”