This is the third in our business case blog series helping you to break down the requirements of your organisation so that you can make sense of the complex performance management software marketplace. If you haven’t read the introduction to this blog series, find out more here: Which is the best Performance Management Software for your business?
Our earlier blog in the series: Evolution vs Revolution in Performance Management Software touched on the importance of considering the complexity of your performance management process when deciding on the best solution for your organisation. However, complexity of process is just part of the challenge and should be applied to the organisation structure and culture as well.
For example, do you have clearly defined hierarchical reporting lines or is there more than an element of matrix management in your organisation? Do you want to control administrator visibility so that they can only see certain departments or manage certain aspects of the system? Maybe you want to have different user types with simplified dashboards for some and enhanced functionality for others?
At Actus, we quite often have clients who choose to switch to us from other providers. A common reason for this is their existing system not being able to meet their increasingly complex needs. Quite often, these needs existed already but hadn’t been considered during the buying process with decision makers being taken in by flashy user interfaces – a case of ‘form over function’.
We would strongly recommend that you consider the complexity of your organisation now and in the future. All but the simplest organisational structures nowadays require some level of configuration from their performance management software. Of course, this can come at a cost with some of the larger software providers charging 6 figure sums for implementation, making it a very big buying decision and tying the client in through cost of change rather than value of service. However, you would be wise not to be taken in by those that offer free implementation, as that is likely to mean that you can have any flavour you want – as long as it is vanilla!
We are proud that Actus Performance Management Software has been designed to be highly configurable, providing almost complete flexibility of user type; hierarchy, permissions, and templates. On top of that, we don’t charge the earth for our implementation. If you want to discuss the levels of complexity in your organisation in relation to performance management then why don’t you get in touch using the button below?