Rolling out the Performance Management System
It was vitally important that the messaging and uptake was positive for both Falmouth and FX Plus. It was therefore agreed that the internal HR Team would be best placed to roll out the training. However, they chose to take advantage of Actus experience in culture change and training delivery to refine the messaging. In addition, Actus helped to deliver the initial Train the Trainer Model. They chose to work with experienced Actus Consultants who spent the week with Falmouth University and the FX Plus Team. The time was spent piloting the different messages with key stakeholders and refining the content in real-time. As a result, this gave the internal HR Team maximum opportunity to build confidence in the content and messaging to roll it out completely.
Clare Manser, Learning & Development Advisor at Falmouth states:
“Lucinda and Jane spent a week at the University, as we launched MyCareer, to provide training sessions for our senior management teams as well as Train the Trainer sessions for the HR team. This was a fabulous week that kick-started the training plan brilliantly as well as gaining buy-in and engagement across the University. The training session ‘Getting Started with MyCareer’ has been rolled out throughout both organisations with feedback being consistently high. The sessions have generated enthusiasm and energy for the new process that has been encouraging.”
A positive uptake of the System
So far there has been a really positive uptake of the Actus Performance Management System. The University has seen improvements in employee engagement and an increase in appraisal completion rates.
Dan Jones, HR Director at Falmouth University states:
“Appraisal completion rates are higher this year than last year despite a lot of structural change. However, the main difference is that people are far more engaged than last year, they are having positive conversations and it feels like we are finally starting to change the dialogue”