People Management Essentials Training

There continues to be a massive engagement gap and it has never been more challenging to be an effective people manager whether your team is remote, hybrid or office based. The relationship between the manager and their team is absolutely critical to performance and retention, and few managers have had any relevant training in recent years. That said, the days of heading off to an expensive offsite management training programme, seem long gone. We have found that virtual people management training is a time and cost effective solution to this skill gap.

Business Psychologist and CEO of Actus, Lucinda Carney developed this virtual people management training in response to the need generated by the pandemic and since then over 1500 people managers have taken part in this programme. It provides line managers and team leaders with an essential set of tools to enable them to manage the performance and wellbeing of a team. Covering concepts from objective setting to psychological safety, talent management to managing underperformance, it provides an excellent grounding or set of reminders for new or experienced people managers. In addition to the interactive, live training sessions, the content is supported by aligned e-learning, an e-book and podcasts.

“The training was really effective. There was great advice and the topics were covered both in depth and allowed enough time for discussion and feedback. Lucinda was very good, she was clear and explained everything very well”.

Rich Narramore, Team Leader, Risk Stop

Providing the skills to effectively manage a team!

What is included?

  • Four 2-hour interactive virtual people management training sessions facilitated by experienced trainers (programme details below). Each session includes a short break.
  • People essentials 360 feedback report (one to one feedback available separately)
  • Free People Management E-BOOK
  • 6 months access to 5 people management e-learning courses
  • Aligned podcast series
  • Access to People Management Essentials WhatsApp networking Group

This is available as an in-house programme for £3000 +VAT per cohort of 8-16 people. Discounted 360 reports are available on demand

In-company or bespoke programmes

If you are looking for flexible management e-learning that can work around a busy schedule rather than a full training programme, why not access our on demand e-learning platform Actus Academy? Find out more here.

Get in touch about our in-company or bespoke programmes

Get in touch with the Actus team using the form below for more information.

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People Management Essentials – Further Details

Take a look below to discover the course material covered during the training. 

Module 1 – People First – Building trust, wellbeing and motivation

Course Content:

Pre-work: Management behaviours questionnaire

  • Knowing our own motivations as a manager
  • Inspiring and motivating performance regardless of location
  • Flexing our style to get the best out of others
  • Creating an environment of trust and psychological safety

Post-work: Reflect and practice one of your development actions and initiate 360

Module 2 – Module 2 – Clarity, empowerment and accountability

Course Content:

Pre-work: Bring some examples of SMART business objectives

  • Defining effective management
  • What are SMARTER objectives
  • Adapting SMART objectives for a hybrid workplace
  • Short term milestones and check-ins
  • Empowerment and accountability

Post work: Evaluate the objectives set for your team & update with short-term milestones

Module 3 – Feedback, Recognition and Developing Talent

Course Content:

Pre-work: Review the feedback video

  • Understand the difference between specific and general feedback
  • Practice developing quality feedback
  • Why and how to create a culture of recognition
  • Coaching people to own their development
  • Remote talent development options

Post work: Practice delivering quality feedback

Module 4 – Preventing Underperformance

Course Content:

Pre-work: Map the performance levels of your team

  • Understanding the causes of underperformance in a hybrid workplace
  • Turning performance round
  • Adapting your style to effectively deal with underperformers
  • Dealing with specific challenging scenarios around performance

Post work: Personal development plan and 360 feedback if requested

Previous Course Feedback

“A really helpful, interesting, and informative course. Highly recommend!” 

“This has been one of the best training courses I have ever attended. I wish I’d attended years ago!” 

“As someone who has struggled with confronting employee issues and presenting negative feedback, I found this course explained different and effective ways in which this can be done, and I will adopt these approaches moving forward.” 

“I found it really beneficial and interesting. I thought the trainer was great at leading the modules and she made everything very clear and easy to understand.”

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