An Agile Solution
In October 2020, a time in which teams had become even more separate due to the effects of the pandemic and home working, Pickering and Ferens Homes turned to Actus to manage all their performance management needs in one place. This eradicated the need for multiple paper-based appraisal documents and spreadsheets and ensured the company’s evolving needs were met.
Since implementation, Actus Software has allowed Pickering & Ferens Homes to administer the employee performance cycle. This includes the administration of key conversations such as the initial planning meeting during which objectives are agreed and development needs and career aspirations are discussed to the frequent performance check-ins held throughout the year. The system has made many tasks much easier and quicker such as setting an association wide development need or a department-wide objective.
“We initially implemented Actus to manage our employee performance cycle. This included planning meetings at the beginning of the year and frequent check-ins. However, we quickly realised that we could broaden this to other conversations as well. For example, we now manage probations for those new to the association and capture our work-space risk assessments using the system” shares Debbie Murgett, HR Advisor at Pickering and Ferens Homes, on the immediate benefits of the software.
Likewise, Pickering & Ferens Homes can now access data swiftly and in a much more visual way. “With a paper-based system, I didn’t have access to data at the push of a button. The employee performance cycle was very time consuming and involved passing documents back and forth via email and capturing information via spreadsheets. Whereas now, we have access to key performance information around the frequency of check-ins, progress against training and development needs as well as progress against objectives. Now, I can run a report within a matter of minutes.” shares Debbie.