Identifying a need for better performance management practices
Over the past 33 years, Careica Health has established itself as western Canada’s leader in respiratory care. They focus on creating innovative respiratory care programs that support sufferers of sleep-disordered breathing and respiratory disease.
In 2017, Careica identified a need to move away from their existing performance management practices. Whilst they did carry out regular one-to-one’s, set objectives, and conduct appraisals, these were paper-based and not conducted in a consistent way. This led to issues with accountability and tracking performance; highlighted when a discipline problem arose, but there was no data to capture what had happened.
Sharon Flood, Director of Human Resources and People Development at Careica, initially started searching for a tool to help with one-to-one’s but when she came across the Actus System it jumped out at her as being the most comprehensive. She reflect: ‘I was only looking to record one-to-one’s but when I came across Actus Software I realised that it manages objectives, mid and end-year reviews, and it brilliantly pulls everything together.’ This additional functionality made it an easy decision for Sharon to select Actus to help manage better performance management practices at Careica.