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Actus Oversight – Consumer Duty Software
Actus Oversight is a purpose-built compliance solution that enables financial firms to confidently demonstrate alignment with the FCA’s Consumer Duty. By automating ownership, tracking key metrics, and providing real-time dashboards, Actus Oversight delivers the governance and insight needed to protect customers and satisfy regulatory expectations.
Confidently Meet FCA Consumer Duty Requirements
Actus Oversight automates compliance ownership, tracks key metrics and outcomes, and provides real-time dashboards – helping financial services demonstrate Consumer Duty compliance with clarity and confidence.”
Addressing Regulations
Actus Oversight, helps firms meet Consumer Duty requirements without relying on spreadsheets. The software strengthens business processes by automating ownership, tracking performance against key metrics, and presenting compliance data in clear, real-time dashboards. These dashboards ensure visibility at all levels of the organisation, making compliance more efficient and effective.
Actus Oversight is a powerful compliance solution that empowers financial firms to:
- Track and improve customer outcomes
- Provide Board-level oversight and assurance
- Automate compliance ownership and evidence collection
- Proactively manage risk and support regulatory adherence
Clarity. Control. Compliance. Everything you need to meet the FCA’s Consumer Duty – with confidence.
Intuitive Dashboards and Automated Tracking
Actus Oversight allows firms to set strategic goals for enhancing customer experience, improving consumer outcomes, or reducing client vulnerabilities. Managers can then cascade these goals to those accountable for delivering them. Individuals can track their progress in achieving good consumer outcomes, strengthening processes and reinforcing compliance with the duty.
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Actus Oversight – Real Time MI
These dashboards offer real-time Management Information (MI) and Red, Amber, Green (RAG) data to the Board or Consumer Duty Champion. They highlight how well the firm delivers good customer outcomes across key financial products and services. Additionally, they help ensure the firm protects vulnerable customers and acts in good faith.
Users can easily drill down into the data to identify performance gaps or areas for improvement. This enables firms to spot trends or slight declines early, take corrective action, and drive continuous improvement in meeting consumer needs.
Automated Reminders and Tracking
The system assigns both outcomes and metrics to specific individuals, making them accountable for reporting progress at agreed intervals. This data then feeds into the Oversight Dashboards.
Automatic, system-generated reminders and flags eliminate the need to manually track and chase individuals for data. If performance against certain outcomes begins to slip, it’s easy to identify and implement mitigating actions. Firms can then track and evidence these actions to the regulator if necessary
Why Choose Actus Oversight?
Actus Oversight is a purpose-built compliance solution, it automates Consumer Duty tracking and reporting and provides organisations with affordable, effective, assurance you can trust.
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Ensure Regulatory Compliance
Deliver robust, auditable evidence of Consumer Duty adherence -
Protect Vulnerable Customers
Track and improve customer outcomes across your organisation -
Demonstrate Accountability
Provide visibility to Boards, SMFs, and regulators with clear reporting -
Drive Continuous Improvement
Identify gaps early and capture trends over time
Flexible Subscription Options
Actus Oversight offers flexible subscription options, Choose a plan that suits your firm with monthly subscriptions from just £495 per month. All plans include real-time dashboards, audit reporting, outcome tracking, and continuous improvement features.
Optional Extras
- Consultancy package (board pack development, gap analysis): from £1,250 per engagement
- Custom reporting/dashboard configuration: from £750
- Integrations (e.g., HRIS, LMS): Custom pricing
- Training licence for internal staff onboarding: from £10/user/month
What Next?
If you’d like to understand more about Actus Compliance solutions then why not see Actus Oversight in action and understand how it can help your organisation confidently meet the FCA Consumer Duty Requirements. You can do this by simply selecting book a demo to chat with one of our experts.
Alternatively why not join one of our 2 webinars, showcasing how Actus Oversight will address the FCA Consumer Duty Requirements
We also have a range of compliance resources and blogs simply click to read.
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Related Functionality – Actus Compliance Suite
The Actus Comply family provides three powerful solutions – designed with financial services specialists. It includes Actus SMCR a purpose-built module designed to deliver affordable, effective assurance. This award-winning solution streamlines the management of Senior Management Responsibilities, including Statements of Responsibilities (SoRs), while also simplifying Fitness and Propriety (F&P) oversight.
Although the regulator does not mandate it, Actus SMCR seamlessly integrates FCA Consumer Duty responsibilities, making it easier to align the Consumer Principle with the Conduct Rules and Certification process.
Designed in partnership with clients in the financial services industry this purpose-built compliance module has supported over 10,000 users annually since it’s launch in 2018.
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Actus Perform
Actus Perform provides a range of add-on modules, including performance management, appraisals, learning, and talent management. These modules seamlessly integrate into a fully unified and cost-effective HR and compliance platform, allowing organisations to scale their solution as needed. By incorporating these features, businesses can streamline processes, enhance oversight, and drive efficiency across HR and compliance functions.