This case study is based on a conversation with Paula Lewis, HR Manager at VJ Technology.
VJ Technology is a leader in manufacturing, distributing and testing fixings, fasteners and building consumables for the construction and infrastructure sector. Their vision is anchoring themselves as the No.1 impartial supply chain partner to the construction and infrastructure sector for over 30 years.
Paula joined the business in 2022 and there was no performance management software in place. The process was all manual on a seven page paper version of a PDR, including competencies, performance reviews, objectives and career highlights/aspirations. This followed a cumbersome, manual process to establish training requirements from the PDRs.
After an evaluation of several stand-a-lone performance management systems, Actus was chosen. This was in part the software able to work independently as-well as with additional products, such as Learning Management and 360 Feedback. “The people encountered throughout the process were a large part of the decision to choose Actus. This included CEO Lucinda’s HR background and Katie (from the Sales team), who gave a very detailed and transparent demonstration of the software.’’
“The Professionalism and the detail that the software goes into. The overall look and feel of the system is that it is very easy to use, extremely intuitive whereas some of the other systems considered were complicated providing less structured reporting.’’
“The pre and post implementation service received by Actus has been nothing short of excellence! Significant time was spent by Katie, over many calls running through the capabilities of Actus and even giving demo’s to our Managers to gain their buy-in. Once we had committed and implementation began, Swags (Head of Actus Customer Success Team) set a very achievable project plan, even building time in for holidays, and we had defined calls each week which consequently led to our smooth and on-time roll-out to managers and employees. We provided all of the data to Swags and she and her team managed and uploaded every bit of data required.’’
“Jane (account manager) provided excellent training sessions for the HR Admins, and she was so thorough that we felt confident enough to create and deliver our own training to managers and employees. Even after all of the HR Admin training and 6 months after implementation, Jane is always accessible to answer any queries we have. Jane’s training was so good that it meant Paula has such a good understanding of the system she was easily able to train the users.’’
“We have just completed our first cycle of year-end reviews, and managing the process through Actus has been a breath of fresh air. Following up on outstanding reviews not completed is so efficient at the click of a button with an automated email and with the additional option to include managers in the reminder. Life has also been made so much easier when identifying training needs as the reporting function allows you to select training needs data, export to excel and filter by categories.’’
“As a visual person, I find the graphics make it really easy to navigate the dashboard compared to a page showing lots of data. However, the data once exported, is really useful if you need to interrogate the results further. From a HR perspective, the level of detail in the reporting provides so much insight, such as filtering out the comments from staff members.’’
“Overall, my experience of selecting, implementing and rolling out Actus was stress-free, fun and rewarding given the positive feedback received by our colleagues on how easy and intuitive Actus is to use and navigate.’’
“Actus has been a great platform for us, we’re doing things differently in the business now and can continue to use it to underpin the HR strategy going forwards”
Why GreaterSport, a small charity, choose Actus Software as its Performance Management solution.
Cambridge Weight Plan selected Actus Software as they could see the benefits of an all-round performance management software that would provide a simplified, easier process whilst bring reporting and consistency across the business.
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