This course has now been replaced by our People Management Essentials Training Programme

Management Essentials in 2022

People and performance management is challenging. The evolving environment presents a whole new set of concerns and challenges to overcome. This is why Business Psychologist and CEO of Actus, Lucinda Carney has launched ‘Management Essentials in 2022‘ aimed at providing line managers and team leaders with an essential set of tools to enable them to manage the performance and wellbeing of a team.

“I really enjoyed the training. There was great advice and the topics were covered both in depth and allowed enough time for discussion and feedback. Lucinda was very good, she was clear and explained everything very well”. (Rich Narramore from Riskstop Group)

Providing the skills to effectively manage a team!

What is included?

  • Four 2-hour interactive remote training sessions facilitated by experienced trainers (programme details below). Each session includes an interval break.
  • A personalised 360 feedback report for all that attend
  • Free People Management E-BOOK
  • 30% off additional books, materials or courses
  • Access to Management Superhero WhatsApp networking Group

The price is £399 excl VAT per person for the full programme and a group 360 feedback session. Discounts are available for 3 or more delegates on the same programme and we are also able to run this as an in-house programme on request. Further details below.

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Next Open Programme for Management Essentials:

Tuesday, 24 January 2023⋅10:30am – 12:30pm
Tuesday, 31 January 2023⋅10:30am – 12:30pm
Tuesday, 21 February 2023⋅10:30am – 12:30pm
Tuesday, 28 February 2023⋅10:30am – 12:30pm

In-company or bespoke programmes

If you have a cohort of 6 or more people it is highly cost-effective to opt for an in-house programme where we can tailor the course and timings to your business requirements. A minimum of 6 people is required for an in-company course, with a maximum of 20 attendees per session. Priced at £3,000 per standard 4 module cohort with up to 20 people. If you are looking for flexible e-learning that can work around a busy schedule, why not sign up for our e-learning platform for people managers, Actus Academy? Find out more here.

Get in touch about our in-company or bespoke programmes

Book your place using the button at the top of this page or get in touch with the Actus team for more information.

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Course Content Details

Take a look below to discover the course material covered during the training. 

Module 1 – People First – Building trust, wellbeing and motivation

Open Programme Date:

Tuesday, 24 January 2023⋅10:30am – 12:30pm

Course Content:

  • Knowing our own motivations as a manager
  • Inspiring and motivating performance
  • Management behaviours that build high trust
  • Flexing our style to get the best out of others
  • Understanding and prioritising wellbeing

Post-work: Reflect and practice one of your development actions and initiate 360

Module 2 – Clarity and Coaching for Accountability

Open Programme Date:

Tuesday, 31 January 2023⋅10:30am – 12:30pm

Course Content:

Pre-work: Bring some examples of SMART business objectives

  • Defining effective management
  • What are SMARTER objectives
  • Adapting SMART objectives for a hybrid workplace
  • Short term milestones and check-ins
  • Coaching for accountability and positioning hybrid empowerment

Post work: Evaluate the objectives set for your team & update with short-term milestones

Module 3 – Feedback, Recognition and Developing Talent

Open Programme Date:

Tuesday, 21 February 2023⋅10:30am – 12:30pm

Course Content:

Pre-work: Review the feedback video

  • Understand the difference between specific and general feedback
  • Practice giving quality feedback for management
  • Why and how to create a culture of recognition
  • Inspiring and empowering talent in a hybrid workplace
  • The value of coaching people to own their development

Post work: Practice delivering quality feedback

Module 4 – Managing Underperformance

Open Programme Date:

Tuesday, 28 February 2023⋅10:30am – 12:30pm

Course Content:

  • Understanding the causes of underperformance in a hybrid workplace
  • Grasping the nettle – turning performance round
  • Adapting your style to effectively deal with underperformers
  • Dealing with specific challenging scenarios around performance

Post work: Personal development plan and 360 feedback if requested

Previous Course Feedback

“A really helpful, interesting, and informative course. Highly recommend!” 

“This has been one of the best training courses I have ever attended. I wish I’d attended years ago!” 

“As someone who has struggled with confronting employee issues and presenting negative feedback, I found this course explained different and effective ways in which this can be done, and I will adopt these approaches moving forward.” 

“I found it really beneficial and interesting. I thought the trainer was great at leading the modules and she made everything very clear and easy to understand.”


Places will be reserved on a first-come, first-served basis. Book your place below and one of the team will be in contact to arrange to take payment and confirm your place.

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