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The Consumer Duty Metrics Directory from Actus Oversight is designed to help financial services firms confidently meet FCA expectations.
Inside, you’ll find compliance-ready metrics aligned to the FCA’s four Consumer Duty outcomes- organised by sector, including:
For each outcome, the directory provides two or more illustrative metrics with practical descriptions you can use to monitor and demonstrate compliance. You’ll also find supporting evidence suggestions – highlighting how each metric can be used to improve Consumer Outcomes in line with FCA priorities.
Download your copy to access the full Consumer Duty Metrics Directory – and start strengthening your approach to outcome tracking and reporting.
While the FCA doesn’t mandate specific tools, relying on spreadsheets can increase risk and reduce visibility. That’s why more firms are turning to Actus Oversight — a purpose-built Consumer Duty software solution.
With Actus Oversight, you can:
With intuitive dashboards, automated tracking, and robust reporting, Actus Oversight delivers clarity, control, and confidence – everything you need to meet the FCA’s expectations.
Book a demo to see how Actus Oversight can help you confidently meet the FCA Consumer Duty
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