Managing for Engagement Training Course

Recently Lucinda Carney ran one of our monthly webinars on how to develop an engagement strategy. During her research, Lucinda came across the 2023 State of the Global Workplace report by Gallup. She could hardly believe how far behind the rest of the world the UK was lagging in engagement terms – 10% versus 23%. This inspired Lucinda to develop a new virtual training offering: ‘Managing for Engagement‘ as line managers account for 70% of the variance in engagement. Upskilling them could be the key to your business gaining competitive advantage.

Purpose: To provide managers and team leaders with the knowledge, skills and tools to maximise the engagement and performance of their team.
This programme has been developed by psychologist, experienced trainer and bestselling author Lucinda Carney and is suitable for new and experienced people managers.

Mode of Delivery: This interactive programme is delivered virtually over 4 x 120 minute modules.

Reserve your place for only £50 NOW!

£399 per person & VAT – discount available for 2 or more attendees

What is included?

  • Four 2-hour interactive training sessions facilitated by experienced trainers. Each session includes a short break.
  • Access to Managing for Engagement Training Course WhatsApp networking Group
  • Free Virtual People Management e-book
  • People essentials 360 feedback report
  • 3 months access to Actus Academy management courses
  • Management Essentials Podcast series

This is available as an in-house programme for £3000 +VAT per cohort of 8-16 people. Discounted 360 reports are available on demand

In-company or bespoke programmes

If you are looking for flexible management e-learning that can work around a busy schedule rather than a full training programme, why not access our on demand e-learning platform Actus Academy? Find out more here.

Get in touch about our in-company or bespoke programmes


“The training was really effective. There was great advice and the topics were covered both in depth and allowed enough time for discussion and feedback. Lucinda was very good, she was clear and explained everything very well”.

Rich Narramore, Team Leader, Risk Stop

Get in touch with the Actus team using the form below for more information.

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Managing for Engagement Course – Further Details

Take a look below to discover the course material covered during the training. 

Module 1 – Engagement First – Building trust, wellbeing and motivation

Course Content:

Pre-work: Management behaviours questionnaire

  • Why engaging management is so important
  • Understanding people as individuals
  • The building blocks of engaging management
  • Flexing our style to get the best out of others
  • Wellbeing, trust and psychological safety

Post-work: Reflect & practice one of your development actions & consider what ‘colour’ you need to model to get the best out of each of your team.

Module 2 – Purpose and clarity

Course Content:

Pre-work: Bring some examples of SMART business objectives

  • The link between clarity, purpose and engagement
  • What are SMARTER objectives
  • How should these be adapted for a hybrid workplace
  • Short term milestones and check-ins
  • Empowerment and accountability

Post-work: Evaluate the objectives set for your team & update with short term milestones

Module 3 – Feedback, Learning and Growth

Course Content:

Pre-work: Review the feedback video & profile the development levels within your team

  • How learning and growth links to engagement
  • Understand the difference between specific and general feedback
  • Practice developing quality feedback
  • Why and how to create a culture of recognition
  • Coaching people to own their development

Post-work: Practice delivering quality feedback on two specific occasions, identify development plans for each of your team

Module 4 – Preventing Underperformance

Course Content:

Pre-work: Prepare a challenging scenario

  • Preventing underperformance through engaging management
  • Understanding the potential causes of underperformance
  • Adapting your style to deal with underperformers
  • Turning underperformance round
  • Dealing with specific challenging scenarios around virtual performance

Post-work: Personal development plan and 360 feedback if requested

Actus Training Course Feedback

“A really helpful, interesting, and informative course. Highly recommend!” 

“This has been one of the best training courses I have ever attended. I wish I’d attended years ago!” 

“As someone who has struggled with confronting employee issues and presenting negative feedback, I found this course explained different and effective ways in which this can be done, and I will adopt these approaches moving forward.” 

“I found it really beneficial and interesting. I thought the trainer was great at leading the modules and she made everything very clear and easy to understand.”

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