So, you have been tasked with moving the organisation into the 21st century by sourcing an online performance appraisal solution – no pressure! Performance reviews are often emotive and so choosing the right software provider can be a challenging prospect. Choosing an online performance appraisal software should not be thought of as an ‘off the shelf’ purchase.
For a successful transition it also requires training and culture change to ensure buy-in from all employees. With this in mind, it is important for HR Professionals to acknowledge and put into motion a strategic process to ensure the new system is rolled out successfully. Kotter’s 8 Step Change Model can be used to help. Find out more about the Model by visiting MindTools or this recently published guide by Daniel Lock.
John Kotter, a leading guru around the topic of culture change, identified after nearly 40 years of research that more than 70% of all major culture transformation efforts fail. This is due in most part to organisations not adopting a consistent holistic approach to change and failing to engage their workforce effectively. Kotter’s 8 Step Change Model can be used to introduce a new online appraisal software avoiding the common pitfalls organisations fall in to. Below are some examples of steps in the model and how they apply to introducing a new system.
Set clear goals and deadlines around initial usage of a new performance management system. For example, all members of staff must have 2-4 performance objectives recorded in the system by X date or 95% of managers need to be trained and using the system by Y date.
For change to take place it requires the backing of various stakeholders. In smaller organisation, this may be line managers that can be ambassadors to change and share the common vision and message. In larger organisations, forming a steering group with responsibilities for different areas of the organisation will ensure adoption of the new system is consistent across the organisation.
Everyone needs to be clear about the organisational benefits of introducing an online performance appraisal system so that they can become committed to using it on a regular basis and understand its importance.
For more information on how to successfully implement change within your organisation and adopt a new appraisal system successfully, take a look at Kotter’s Change Model in greater detail or get in touch with a member of the Actus Team by requesting a demo below.