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Actus was founded by Lucinda Carney, a Business Psychologist with many years of Corporate HR experience; she was one of the earliest #HRChangeAgent during her professional career. Lucinda has always been passionate about delivering value from change and understands first-hand the challenges of convincing others to come along for the ride. She recognises the importance of talking the ‘language of the C-Suite’ to gain sponsorship for change, and also how to adjust this communication to gain buy-in throughout the organisation. Lucinda has developed a growing range of tools and resources to help HR professionals to become #HRChangeAgents, to join the #HRUprising and to deliver a lasting Return on Investment.

Since founding Actus, Lucinda has personally helped many clients deliver both system and culture change effectively; often using Actus Software as the catalyst. Lucinda understands clearly how to deliver effective change as well as what blocks it, and is passionate about helping other HR professionals to join the #HRUprising, and deliver greater value back into their organisations.

As part of this commitment, Lucinda offers 100 hours pro bono consultancy to the NHS and other good causes each year. If your charity or good cause would like to apply for pro bono support you can get in touch using the contact form below.

Lucinda is working on her first book: “The HR Uprising” and the #HRUprising Podcast series will be launched in July covering a range of relevant topics and case studies.

Further HRUprising Material can be accessed below or on our resources page.

Want to register for an upcoming webinar – click on the Eventbrite link for each webinar below:

Tuesday 14th May: Embedding the ethos of SMCR – How to deliver genuine culture change? 

Wednesday 19th June: Embedding System Change – a case study

Webinar recordings accessible now: Demonstrating the strategic value of O.D.

You can contact Lucinda via her LinkedIn page or Twitter handle or via the contact form below.

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Our Consultancy Services

We have a wide range of #HRChangeAgent Consultancy Services, some of which are outlined below but if you don’t see what you need, just get in touch and we will be happy to advise.

Developing the business case for change

Helping you to identify the business benefits of any system or culture change and determining a realistic business plan with tangible Return on Investment metrics that will convince stakeholders of the potential value. Making you a highly credible #HRChangeAgent

Organisational Development Strategy

To be an effective #HRChangeAgent we have to have a credible vision and strategy that is aligned with the needs of the business. Sometimes this is difficult to do ourselves so this session includes a half day diagnostic and results in a ‘Strategy on a Page’ outcome that will help you clearly communicate your vision to the business and gain buy-in.

Establishing Board Vision and Goals

It is remarkable how often we work with clients who want everyone to have clear goals and objectives, yet they haven’t set or agreed on any at the top. This is by far and away our most frequently requested pro bono session. It requires the top team to get around the table for at least 4 hours with flip charts, Post-it notes and a highly flexible #HRChangeAgent facilitator. The resulting clarity and focus benefit the whole organisation, top-down.

Business Psychology Services

To be effective #HRChangeAgents we need to understand their wants, needs and motivations and we offer a range of Evidence-based business psychology services that can support you with this. These range from Competency or 360 questionnaire development; personality diagnostics and conflict resolution to Assessment for development services and much more.

Business Healthcheck

To effectively support your organisation as a #HRChangeAgent you need to understand the strengths and development requirements within your organisation in order to prioritise areas for change and investment. The Business Healthcheck provides personalised analysis and consultancy that will give clarity about ‘As is’ and enable you to measure progress towards the ‘To be’. The outputs of the Healthcheck are written up in a report with specific guidance and recommendations for next steps.

Appraisal process
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Of course we help with this! Most organisations invest in an online appraisal system in order to deliver some kind of results. It could be to encourage greater performance, more meaningful conversations or more focus on behaviours. Our engagement consultants help every Actus client to align and configure Actus to match your cultural and strategic goals. We understand that these may evolve over time so are happy to work with your internal #HRChangeAgent to tweak along the way.

Single sign on and active directory integration

OK let’s be honest this isn’t traditional #HRChangeAgent territory we are more people change than systems change, however, we recognise that making systems quick and easy to access can be a really important way of removing resistance to change. Our technical development team are masters in ensuring the technology is as easy to access as possible.

Leadership Coaching

To be an effective #HRChangeAgent you need to be able to work with and through other change leaders to deliver lasting results. Leadership Coaching can be an invaluable way of ensuring that those in key roles have the self-awareness and personal skills to lead change and get the best out of their team.

“Become a #HRChangeAgent and join the #HRUprising to inspire, engage and accelerate positive change”. Lucinda Carney, Business Psychologist. 

Get in touch about the HR Uprising

If you are looking for O.D Consultancy Services, Pro Bono Support, would like to contribute to an upcoming webinar or podcast or sign up for one, please get in touch using the form below.